Video – How to fix Word cross-reference shows 0 or wrong number
Watch the video above to learn how to fix and prevent problems with cross-references in Word showing section no. 0 or wrong numbers. Example: Cross-reference shows 0 instead of 1.4.
Work more efficiently with cross-references in Word
Note that my Word add-in DocTools CrossReferenceManager can automatically prevent or fix the problem illustrated in the video above. The add-in has many powerful tools that can significantly speed up the work with cross-references.
The problem and solution shown in the video above apply to all versions of Word
The video was originally created using Microsoft Word 2003. However, the problem and solution is precisely the same in all newer versions of Word – but the user interface is different.
In Microsoft Word 2007 or later version, you can open the Bookmark dialog box via Insert tab > Links group > Bookmark. You can also press Ctrl+Shift+F5 to open the Bookmark dialog box.
Formatting marks can be toggled on and off in any version of Word using the shortcut Ctrl+Shift+8.