This policy applies to all types of personal information DocTools receives from you when you:
- visit or use thedoctools.com
- contact DocTools via phone or email, ask questions on the blog or contact DocTools via social media
- sign up to newsletters or request an email with a link to downloadable material
- provide documents or other material, unsolicited or on request, that is to be used in relation to DocTools services
Personal information is any type of data that can be used to identify a person. This includes name, postal address, email address, phone number, IP address, localization data, payment information, browser history, etc.
Summary - how DocTools uses the personal information you provide
DocTools uses personal information for purposes of administering the business activities, providing customer service and making available other items and services to customers and prospective customers.
DocTools will not obtain personally-identifying information about you when you visit this website unless you choose to provide such information to DocTools, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
Personal data like names, email addresses and postal addresses
Names, email addresses, postal addresses, phone numbers and related data provided by you will never be shared.
Personal data in the form of name and email you provide in relation to your request of an email with a download link to download material from this website, without signing up to a newsletter at the same time, will normally be deleted after max. one week.
Personal data in the form of name and email you provide in relation to your sign-up to a newsletter will be handled by MailChimp according to their policy. Information will be included in each newsletter email you receive.
Personal data you provide in relation to the purchase of DocTools software that is delivered via MyCommerce Share-It will be retained by MyCommerce Share-It in accordance with their policy. DocTools will retain copy of the purchase data.
Personal data provided in relation to your request for DocTools services will be stored locally and retained as long as required in order to deliver the requested services.
DocTools must store some types of information that contain personal data for at least five years, such as DocTools invoices.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. For each visitor to this website, the web server recognizes your IP address and the pages you request from it. This is part of the normal functioning of every web server, and necessary for it to return the pages you request. This information is not normally retained for longer than a few milliseconds.
Documents and other material provided by you
In relation to providing DocTools services to you, you may unsolicited or on request provide documents and other material to DocTools. Such material is retained for as long as it is needed in order to provide the DocTools services.
Such material is stored locally and never shared with third party unless agreed upon. Sharing with third party may be required in special situations such as troubleshooting and testing.
If you choose to correspond with DocTools through email, DocTools may retain the content of your email messages together with your email address and DocTools' responses. DocTools provides the same protections for these electronic communications as in the maintenance of information received online, mail and telephone.
How to get your personal data removed?
Contact Lene Fredborg via the Contact page and your data will be removed as quickly as possible.
Note that each newsletter email will include a link you can use to unsubscribe from the list. When using such link, the data stored in MailChimp will be removed at once.
What are cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in
a part of your hard drive specifically designated for cookies.
Each website can send its own cookie to your browser if your browser's preferences allow it, but
(to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
A cookie cannot contain any harmful code.
A cookie can be used to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
How are cookies used on this website?
- to store information about visitors' language preferences
- for statistical purposes, e.g. to count visitors and track how people use the site in order to be able to best possible optimize how the site works
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Other policy statements
How does DocTools protect your information and secure information transmissions?
Email is not recognized as a secure medium of communication. For this reason, DocTools requests that you do not send private information to DocTools by email. However, doing so is allowed, but at your own risk. The information you may enter on this website will be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email.
For site security purposes and to ensure that this service remains available to all users, DocTools uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Links to other sites from this site
This website contains links to other websites of interest. However, note that once you have used such link to leave this site, DocTools does not have any control over that other website. Therefore, DocTools cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you have any questions regarding this policy or your dealings with this website, please contact Lene Fredborg via the Contact page.
Phone: +45 25 21 73 74
VAT no. 34 48 57 47